Making an Appointment is Easy
First-time appointments are usually available within 5 to 10 days by calling 216.368.5872.
Our first-time appointments are scheduled for 60 to 75 minutes. For privacy and security reasons, UCS discourages the use of e-mail to schedule an appointment. We prefer students to call or stop by one of our locations:
- University Counseling Services (UCS) and Prevention & Recovery Services (PRS), located in 201 Sears Library Building
- Center for Collegiate Behavioral Health (CBH), located at 2145 Adelbert Road, Second Floor of the Health Services Building
Canceling or Rescheduling an Appointment?
Call 216.368.5872 Monday through Friday between 8:30 a.m. and 5 p.m. Please call at least 24 hours in advance so that your appointment time may be given to another student. Rescheduling an appointment for another time in the same week may not be possible.
Need to Speak with a Counselor on an Urgent Basis?
Call 216.368.5872. Urgent Counseling Care for Emergencies is available without an appointment Monday through Friday at our Sears Library Building location, 9 a.m. to 5 p.m. A counselor will be available to speak with you in person or by phone to assist you. Requests for specific counselors cannot be honored when accessing our urgent care service.