Making an Appointment is Easy
First-time appointments
First-time appointments are scheduled for about 60 minutes so that students can more fully explore their concerns, thoughts and feelings with a counselor. These appointments are usually available within 5 to 10 days by calling 216.368.5872. For privacy and security reasons, UCS can not schedule appointments via email.
Need to speak with a counselor on a more urgent basis?
Brief, thirty-minute counseling appointments are available throughout the week for students who need help in solving a more pressing problem. During these brief sessions, support, advice and follow-up recommendations will be offered. Please call 216.368.5872 to schedule a time during the week.
Are you experiencing a life-threatening emergency?
Monday through Friday during our regular office hours, call 216.368.5872. A counselor will be available to speak with you on the phone (or in person ) in the Sears 201 location only. Requests for specific counselors cannot be honored when accessing our emergency care service.
After hours, weekends and holidays, contact the UCS Counselor On-Call at 216.368.5872 or go to your nearest hospital emergency room.
Canceling or Rescheduling Appointment?
Call 216.368.5872 Monday through Friday between 8:30 a.m. and 5 p.m. Please call at least 24 hours in advance so that your appointment time may be given to another student. Rescheduling an appointment for another time in the same week may not be possible.