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STUDENT AFFAIRS
IT OPERATIONS GROUP

 
 

Linking

Links allow users to navigate through your site or to other sites you think will be of interest, and are the cornerstone of the WWW.

Excessive links will make your page look cluttered and distract viewers of your page, though, so they should be used sparingly.  A single sentence should never have more than two links.  A paragraph should not have more than five.  These are just guidelines, so you should not use the maximum number of links in every sentence or paragraph!  Most sentences will not have any links, and a typical paragraph will have only one.

A typical link should only appear once or twice on your page.  You definitely must provide a link the first time the target is mentioned on a page, but do not need to make a link out of every subsequent reference.

Do not use separate sentences with phrases like "click here" to identify your links. Viewers can tell what is a link because it looks different on the page! Instead, refer to the target in a complete sentence, and create the link in an appropriate place.  For example, instead of writing "You must complete the application packet before December 31.  Click here to download it." simply say "You must complete the application packet before December 31."

Avoid providing links to individual email addresses wherever possible. Remember there is a link to your departments shared mailbox or departmental alias on every page! This makes it easier to maintain your site as staff members or responsibilities change.  It also ensures that your site users will not continue to send messages to an incorrect or departed staff member for assistance.

Do not use pictures as links unless it is absolutely obvious what clicking on the picture will do. It is acceptable to create a picture link that displays an enlarged version of the picture.

Use relative paths for links.  For example, if the target file is in the same directory, you can simply refer to the file by name. Never include "http://studentaffairs.case.edu" in your links.

Use .case.edu instead of .cwru.edu on campus links.

Use TARGET="_blank" on links to external sites, or to PDF files.  The user is then able to return to your site by simply closing the new window that appeared.

Be conservative when using the related sites section. There may be several related sites on your department's main page, but they should be chosen wisely.  Choose sites that are actually related to your site (e.g. a parent resources link from the orientation page).  Don't link to sites just because you think someone might want to get there from your site (e.g. a link to the registrar's office because registered students visit your office).  If the user is looking for that other site, they probably would have found it before yours! Links to the main Student Affairs division site are also redundant, as this link is included at the bottom of each page.

On content pages, you should only refer to related sites that you explicitly mention in the text of that page.  If you have several references to the same site in your page, you could then leave out links to the site on the page itself.

Avoid the temptation to include a "links page" on your site, unless you intend to maintain it on a regular basis.  Providing links to other sites that do not work or no longer exist make your site less trustworthy to users, and they will not see your site as a reliable resource for information.  Spread your references throughout your site, or find an existing directory that you can refer them to for additional information.