MacOS Remote Desktop Client Software
MacOS X versions 10.4 and above come with the client preinstalled.
Users with older versions of OS X will need to download the
Remote Desktop Connection Client for MacOS X. To check which version of OS X
you have go to "About this Mac" in the Apple menu.
Choosing a Computer
In order to establish a connection, you must know the name of the computer
you will be using. Each computer in the division has a white label on it
indicating its name. This label is usually directly above the Dell logo on
standalone computers, or next to the CD drive on computers that are mounted to
the monitor.
Whenever possible, you should choose to connect to the computer at your desk. If
you connect to other computers in your department, you may prevent a staff
member from using the computer on their desk.
Features Available
Due to the configuration of division computers, some remote desktop features
are not available:
- Remote drives are not available due to driver installation issues.
- Remote ports are not available due to security restrictions.
- Remote printers are not available due to driver installation issues.
- Your desktop background will not be displayed in order to increase speed.
Making a Connection
- If you are not connected to the Case network, you will need to make a VPN connection
before using remote desktop. If you have not used VPN before, visit the VPN setup page.
- Launch the Remote Desktop Client from the Applications folder
- Enter the name of the computer you want to connect to and press
Connect.
Logging Off
When you are done using the computer, you should log off by selecting Log Off from the Start menu on the remote computer. If you do
not do this, you may prevent other people from using the computer. You can then disconnect from VPN.